VOIP

Monday, October 16, 2006

VOIP versus ANALOG

Most people today prefer VoIP to Analog phones. Traditional or Analog phones are losing the battle against VoIP when it comes to cost effectiveness, standards, quality, and ease of use.

Many people are choosing VoIP over Analog because of the many benefits that it offers.

The calling features that usually come with your Analog service for fee are often included for free with your VoIP service. These include features such as Call Waiting , Call Forwarding , Call Block, Voice Mail  and more. Another benefit of VoIP services include the fact that many providers will let you keep your existing phone number, else allow you to select a new area code. Selecting a new area code hasmany benefits. For instance, a customer can select an area code for the same town where most of his/her friends or family live. By choosing this area code, not only is he/she still getting a great deal with his/her VoIP services, but also now his/her family and friends will save money whenever they call.

Businesses today depend upon telecommunications. Whether it is Internet, Customer Service through telephone, online web applications, E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. VoIP reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software help to save money by combining services.The reduction in long distance charges is another great advantage for switching to VoIP for business needs.

Businesses are also opting for VoIP in their Call Centers. VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less. The Integration of data, audio, and web-based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components.

Most people prefer VoIP over Analog, the future points to the fact that VoIP will only increase in popularity.



 

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