VOIP

Monday, October 16, 2006

VOIP versus ANALOG

Most people today prefer VoIP to Analog phones. Traditional or Analog phones are losing the battle against VoIP when it comes to cost effectiveness, standards, quality, and ease of use.

Many people are choosing VoIP over Analog because of the many benefits that it offers.

The calling features that usually come with your Analog service for fee are often included for free with your VoIP service. These include features such as Call Waiting , Call Forwarding , Call Block, Voice Mail  and more. Another benefit of VoIP services include the fact that many providers will let you keep your existing phone number, else allow you to select a new area code. Selecting a new area code hasmany benefits. For instance, a customer can select an area code for the same town where most of his/her friends or family live. By choosing this area code, not only is he/she still getting a great deal with his/her VoIP services, but also now his/her family and friends will save money whenever they call.

Businesses today depend upon telecommunications. Whether it is Internet, Customer Service through telephone, online web applications, E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. VoIP reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software help to save money by combining services.The reduction in long distance charges is another great advantage for switching to VoIP for business needs.

Businesses are also opting for VoIP in their Call Centers. VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less. The Integration of data, audio, and web-based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components.

Most people prefer VoIP over Analog, the future points to the fact that VoIP will only increase in popularity.



 

Friday, October 13, 2006

What is VOIP?


VoIP stands for Voice over Internet Protocol. VOIP is the ability to transmit voice over the Internet and to either a receiving computer or telephone. VoIP works by Packet Switching Network. Standard landline telephones use the Circuit Switching Network.


The main difference between Packet Switching and Circuit Switching, is that Packet Switching uses (data) or Packets and sends them over the Internet while Circuit Switching is accomplished by using electrical circuits to make a telephone connection. Circuit Switching is like the old switchboard operators, wearing headsets frantically trying to connect the right caller with the receiver. Packet Switching is used to transfer data all across the Internet- it is used for E-mail.

Packet Switching converts audio formats into data packets and transmits them over the Internet, then reassembles them on the other person’s phone or computer in real time.By using a High Speed Internet Connection, a microphone, and speakers a conversation can take place that is comparable to any landline telephone conversation.

VoIP technology is not relatively new; it is just becoming increasingly popular. During the latter part of the 1990’s, programs were springing up across the Internet offering some form of free VoIP technology. Most of those are either no longer existent or now charge a standard monthly service fee for the use of their product. But one thing remains certain, VoIP is developing higher standards of quality every day, and it has proved that it is a viable force for telecommunication needs for the future.

Many telephone companies are expanding to allow for monthly VoIP services. Companies such as Sprint, Verizon, and AOL are offering VoIP plans.

Instant Messaging programs have been utilizing the science of VoIP technology for years. Now, most Instant Messaging programs come with “voice” enabled features. These features allow you to call a member of your buddy list. By using a microphone and speakers, you will be able to converse anywhere in the world, by VoIP and your Instant Messaging program.

Instant Messaging is a perfect example of how VoIP incorporates different areas into one program. With your voice enabled Instant Messaging program, you can hook up a digital camera or a web cam and use video, while you are speaking with your buddy on your microphone and listening to them with your speakers, and you can type back and forth with your chat program. You could also write an email while you are doing all of these other tasks at the same time. The potential for VoIP’S use is nearly limitless.

VoIP telephone service providers are increasing in popularity as well. Many people are discovering all of the benefits available to them by switching to VoIP. First, VoIP costs significantly less than standard telephone service, and this is a great attraction for bringing in new customers. Many VoIP service plans will let you make unlimited long distance calls or provide you with a plan for very inexpensive rates.